Privacy Policy

Two Sisters & a Cup of Tea (Two Sisters) is a Bible study podcast for everyday life, seeking to equip, encourage and model what it can look like to open the Bible up with friends. This privacy notice explains how we use any personal information we collect about you.

Two Sisters has a legal duty under the General Data Protection Regulation (GDPR) to protect your information and provide you with information about the rights that you have. As we control how the information we collect will be used, the law refers to us as a “data controller”. Our registered address is 11 Andover Close, Uxbridge, UB82XQ

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last reviewed on 22nd May 2023.

What personal information do we collect?

We collect information about you when you enquire about using any of our resources as part of us providing you with our resources(s), or when you register an interest in supporting us, or when you sign up to receive our email newsletter.

Website usage information is collected using cookies – for more information on this, please refer to our cookies policy on our website.

We will normally process your personal information on the basis that we have your consent to do so.

We may also process some of your personal information on the basis that we believe there is a legitimate interest for us to do so.

Why do we collect this information?

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Listeners– we will use the information we collect from you, including your level of interest, support for us and location, to tell you more about our work. We will also thank you for your support, and invite you to continue to support us. We may also use your information to invite you to fundraising initiatives or other events.

Market research and demographic data – We have a legitimate interest in ensuring we continue to improve, and we may use your contact details to contact you to ask for your comments and opinions on how we might improve and develop our services. We may also use your information to study and better understand the composition of our contact database.

When will we share your information?

We will not normally share any information we hold about you to others without your prior consent, unless one of the following exceptions apply:

If it is necessary for law enforcement or similar purposes;

For the legitimate interest of reviewing the quality of our services – for example, a financial audit;

As a necessary part of providing you with our service(s) or contacting you as a supporter – for example, by using a third party mailing house to process our communications;

As a necessary part of ensuring we comply with our legal obligations as a data controller – for example, by using a third party to migrate data or ensure it is accurate and up-to-date;

We may collect information that you make available on, for example, Twitter, Facebook, Linkedin or similar organisations. You may wish to check their privacy policy to find out more information on how they will process your data. 

When do we transfer your information out of the UK?

We will normally keep your information in the UK, but may transfer your information to other countries that have appropriate safeguards in place – for example, processors based in the European Union or the USA, where they are certified to the EU-US Privacy Shield. In particular, we may host your data on G-Suite servers operated by Google LLC which conform to the standards of the EU-US Privacy Shield.

How long do we keep your information for?

We will take all reasonable steps to ensure that the information we hold about you is kept secure. We will only hold your personal data for as long as it is required and in line with best practice. Please refer to the data retention table below for more information. Deleting your information may involve either the removal of the data or its anonymisation, meaning that it no longer continues to be personal data that will identify you. The following table sets out some of the main retention periods we have in place for the data we hold: 

Type of data: Listener information 

Retention period: 6 years (72 months) from date of last interaction 

Reason for retaining: HMRC requirement in relation to Gift Aid records; to allow us to keep supporter informed of our work

What are your rights over your information?

You have the following rights in relation to your information:

You may withdraw consent where we are using your information on the basis of this

You may object where we are using your information on legitimate interest grounds

You can ask us what information we hold about you and can request a copy of this. There is normally no fee for this – unless a request is manifestly unfounded or excessive

You can ask us to correct information we hold about you if it is inaccurate

You can ask us to erase your information in some circumstances

You can ask us to stop using your information for a period of time if you believe we are not doing so lawfully 

To submit a request by email, post or telephone, please use the contact information provided. We will deal with your request within one month, unless it is particularly complex, in which case we will contact you within one month to let you know that we may need a further two months to comply.

What information does our website collect?

Our website may record some of your personal information, for example, by logging your IP address or the location of your computer or network. It may also record information about you that you enter into online forms. Other data may be collected anonymously about your use of our site from cookies. Cookies are small text files that are placed on your computer by websites that you visit. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org

We may use cookies:

To establish the needs of visitors and customise the content of our website;

To process any forms, requests or applications you send;

For internal administration and analysis.

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

What is your right to complain?

If you have a complaint about Two Sisters’ use of your information, you can contact the Information Commissioner’s Office via their website at ico.org/concerns or write to them at:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

How can you contact us?

Please contact us if you have any questions about our privacy policy or information we hold about you.

By email:podcastingsisters@gmail.com

For more information about your legal rights in relation to the information we hold about you, please visit the Information Commissioner’s Office at ico.org.uk.